The Digital Engagement Center is a self-service web portal for Cisco partners and service providers. Partners can use the platform to build out and rebrand custom microsites and digital marketing campaigns.
As part of the Digital Accelerator team, I worked on various campaign assets to bring awareness to the Digital Engagement Center for our customers.
Digtal Engagement Center
Campaign
Publication
Marketing
Video
Digital Engagement Center Explainer Video
Role
Creative Director
Motion Designer
Year
2019
01. the challenge
With the launch of the Digital Engagement Center, Cisco’s partners were able to access a variety of features including microsite customization. The Digital Accelerator team introduced multiple new assets to help bring awareness to the platform. The DEC Customization guide was designed to help partners navigate their Webex Calling microsite settings.
Role
Visual designer
Year
2019
I designed this customization guide basing it on concepts I’ve seen in furniture instruction guides and how easy it made the process of building furniture. The most challenging part was coming up with a way to convey all of the changes across the different pages without using up the entire page with individual screenshots. The solution I came up with was the coloring system at the top left-hand corner that displays what pages are affected by the changes.
02. the approach
• Cisco •
Digital Engagement Center
• Cisco • Digital Engagement Center
03. Other DEC Assets
In an effort to grow customer engagement and use of the Digital Engagement Center, our design team designed a variety of marketing assets for the Digital Accelerator team.
